What businesses need to know about social media

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Not having enough time to manage all the profiles, pages, groups, reviews and ongoing conversations you have online is one of the biggest complaints about social media.  The key to success is in how you think about what you’re doing online. Social media is not a marketing or advertising “task.”  You are NOT there to market and advertise.  You […]

Should You Delete or Not Delete Ugly Posts?

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What happens if someone posts a nastygram on your Facebook page or adds a comment to your LinkedIn post that is totally inappropriate or unrelated to the original post?  Do you “customer service” it to death or should you just delete it? Bottom line: It’s up to you. Just because free speech exists does not […]